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Return Policy
  • You must get a RN# to return any item.
  • Orders within the US: You can then return the item in its original condition for a refund, exchange, or store credit. Items must be in exact original condition with all tags and must not have any signs of having been worn or it will be returned back to you.
  • International Orders: You can then return the item in its original condition for an exchange, or store credit. Items must be in exact original condition with all tags and must not have any signs of having been worn or it will be returned back to you.
  • All items returned for a Refund will include a 25% restocking fee. Items can be exchanged for other items of equal value, if for a greater amount- money order or other payment must be included or specified.
  • Shipping is non-refundable.
  • We will gladly take back or exchange the item when returned within 5 days from the day you received it with proper authorization number.
  • Your return will not be credited or exchanged until we receive your order.
  • Thank You, and we look forward to doing business with you.
RN#
To receive a Return Authorization Number, please call 908-477-9038 and leave a message, or email us at donniesfactoryoutlet@gmail.com